ItsEasy For Bristol, Connecticut

Have a procrastinating spouse? Or even if you don't, this is the ONLY company I would use. They were extremely pleasant and maintained a sense of humor throughout reducing the stress less level immensely. From the owner on down - nothing but professional and attentive.

Hi! ItsEasy EXCEEDED my expectations: I had a very unspecial, I expedited renewal. I was told it would take 4-5 weeks. It was only 2.5 weeks!! I was thrilled. I HATE admin chores in my personal life because my business life is so full of them. Your team made this a breeze and I feel very well taken care of. You’re my go-to in this now for life. Thank you!

ItsEasy came through when none of the other expediting services could! the process was so simple and I had my passport back in record time. They were a pleasure to work with and I highly recommend them

Everything went as expected or better. The service was easy to use as well.

Once we started the visa process, everything went very smoothly. However, I think the It’s Easy website was extremely misleading when it came to the Thailand visa. Anyone checking to see if they needed a business visa for Thailand would assume the answer is no. When you select Thailand, it comes up in red letters “Visa not required”. This put us behind the process by a couple of weeks thinking that we didn’t need one, when in fact we did. I know several other people at my company who ran into the same issue, and in at least one case, their VP was unable to travel as it was too close to the travel time to get the visa started. I really hope the website can be updated quickly so no one else runs into this issue.

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

I have been using IT'S EASY for many, many years and I cannot possibly sing their praises loudly enough. They offer first class service, an extensive knowledge and expertise in all fields of the visa and passport processes, and the staff is helpful, friendly, and ready to go all out to help and serve their clients. I use IT'S EASY for passport renewals, adding additional pages, and getting visas and no one does it better. Quite frankly, I cannot imagine using any other company. IT'S EASY is number one, they are truly exceptional. LEE S - Manhattan, NY I don't know how to start this. How often does anyone pull you from a fire and snatch victory from the jaws of defeat? This company is incredible and I will do anything in my power to promote them. A graduation gift to my two kids was saved for one reason. . . ITS EASY. My children found out on the 4th of July that their child passports were expired and the needed new adult passports for a departure from JFK to Paris on July 6th! I called John at It's Easy and he told me my only chance was to get to New York immediately. I changed my flight from Seattle to New York and we arrived at midnight on the 4th. They were on the phone, walking me through the process, at 2 am (the night of the 4th!!! A live person!!! Amazing). We were at the office the next morning and Ricky calmly walked us through our mission. We went to Grand Central Station, got the necessary documents reviewed and sealed and then returned them to It's Easy. At that point, I turned all of my trust over to them. Miraculously, they got the kid's passports at 2:30 pm on the 6th, caught a cab to JFK at 3 and, easily, made our flight to Paris. It is a rare thing to find people who take a personal interest in your welfare. I felt that throughout the process. They were clear about what needed to be done and that there was only one chance to find success here. I followed their instructions to the letter and trusted their professionalism completely. Oh, and I treated them with respect. Remember that because getting a last minute passport IS NOT EASY. Many Thanks! We had a fantastic trip.

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.

I sent in my expired passport in July 6th. They received it July 7th because I overnighted it. They sent an update that the gov't received everything July 13th. It was cutting close because I have a trip on August 18th and I was nervous I wouldn't receive it by then because of the pandemic and the backlog of passport renewal. ItsEasy sent an e-mail that everything was ready August 4th and I paid for overnight and came to my house by August 6th. The rep that I spoke to at ItsEasy said it would take about 6, 7 weeks to get my new passport book-- I got it in four! Thank you Itseasy!

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.